SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

We Offer FREE Shipping in England & Wales, Near costal areas and following postcodes require extra days along a charge AB, CA, DD, DG, EH, G, FK, IP, KA, IV, KY, KW, LL, NR, PA, PO, PH, DT, CT, PL, EX, TR, TQ, CO

How long will delivery take?

3 to 7 Working/Business Days , Does not include Weekends and Bank holidays or other national holidays

What exactly happens after ordering?

Your bespoke bed or mattress order will go for a manufacturing preparation, Meaning arranging all the parts colours , fabric and wood sizes etc. 

Do I receive an invoice for my order?

Yes you can check your junk or spam folder for order details, paper invoice can be provided.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

if you have paid with a credit or debit card, Payment will be taken in matter of hours.

What is wishlist?

You can add your chosen design in to wishlist to buy in future, Wish list items can be sent or offer some discount or promo codes.

What should I do if I receive a damaged or wrong product?

An exchange/replacement will be sent. Please notify within 3 working days.

Can I change or cancel my order?

You can change or cancel your order within first 48hours, once its in production it will remain your property.

What is ``package tracking`` in my orders?

We Use furniture Dedicated Couriers Such as BJS, Harpoon Logistics, and J7nt Couriers .Each and every package is tracked. However putting your order number in to track order will track the status of your order.